How do I add a person and give them access?
Open Users, click Add User and fill in the form. Choose one or more roles. You can also give one person an extra permission, or stop a person from signing in.
Who can do this: Admin, PartnerLast checked: 20-10-2026
Add a user
- Open People & Access in the left menu, then click Users.
- Click + Add User.
- Type the Name and a Username. The person uses the username to sign in.
- Add an Email and a Mobile Number if you have them. The mobile number is used for password-reset codes when there is no email.
- Click Generate for a Temporary Password, or type your own.
- Tick one or more Roles.
- Click Create User.
Good to knowShare the temporary password in person. On first sign-in, the person must set their own password.
Change a person’s access
- Roles — change which roles the person holds.
- Extra Permissions — give one extra permission with Force Grant, or take one away with Force Deny. Inherit goes back to the role’s own setting.
- Edit — change the name, username, email or mobile number.
Reset a password, or stop a person signing in
- Click Reset Password. DueFiler shows a new temporary password once. Copy it and share it.
- Click Deactivate when someone leaves. They can no longer sign in. Click Reactivate to bring them back.
- Click Delete only when you are sure. It cannot be undone.
Make your own role
- Open People & Access, click Roles, then click + Add Role.
- Type a name, for example Trainee, and click Save Role.
- Click Choose permissions. In the Permissions Matrix, tick what the role may do. Each tick saves at once.
Be carefulThe last Admin cannot be deactivated or deleted. This keeps your firm from being locked out. Your plan also limits how many active users you can have.
Cannot see this on your screen?
- Your role must be one of these: Admin, Partner. If it is not, ask your Admin to check your access.
- If your firm’s trial has ended, DueFiler is read-only. You can see everything, but you cannot add or change anything.
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